Lifetime Warranty
Lifetime Warranty for Tankless and Gas Water Heaters
American Plumbing and Sewer is committed to providing our customers with the highest quality products and services. We proudly offer a Lifetime Warranty on all tankless and gas water heaters installed by our certified technicians.
Warranty Coverage
This Lifetime Warranty covers the following components of your tankless and gas water heater:
- Heat Exchanger: American Plumbing and Sewer will repair or replace the heat exchanger if it fails due to defects in materials or workmanship for as long as you own the water heater.
- Parts and Components: All other parts and components are covered under this warranty for the duration of the product’s life, provided they fail due to a manufacturing defect or a defect in materials or workmanship.
- Labor: The warranty includes labor costs associated with the repair or replacement of covered components during the product’s lifetime.
Warranty Conditions
To maintain the validity of this Lifetime Warranty, the following conditions must be met:
- Proper Installation: The water heater must be installed by a licensed and certified technician from American Plumbing and Sewer.
- Regular Maintenance: The water heater must undergo regular maintenance as specified by the manufacturer, which includes but is not limited to:
- Annual inspections.
- Regular descaling and flushing of the system to prevent buildup of mineral deposits and ensure optimal performance.
- Maintenance Records: All maintenance and service records must be kept up to date and provided to American Plumbing and Sewer upon request. Failure to provide proof of regular maintenance may void this warranty.
- Original Owner: This warranty is only valid for the original owner of the water heater at the original installation address. It is not transferable to subsequent owners or different locations.
Warranty Exclusions
This Lifetime Warranty does not cover:
- Damage caused by improper installation, neglect, abuse, accident, or misuse.
- Damage resulting from failure to perform regular maintenance and descaling.
- Any modifications or alterations made to the water heater not authorized by American Plumbing and Sewer.
- Any damage caused by natural disasters, acts of God, or external environmental factors.
How to Make a Warranty Claim
To make a claim under this Lifetime Warranty, please contact American Plumbing and Sewer. A certified technician will assess the situation and determine if the repair or replacement is covered under the terms of this warranty.
Limitation of Liability
American Plumbing and Sewer’s liability under this warranty is limited to repair or replacement of the defective components. We are not responsible for any indirect, incidental, or consequential damages resulting from the use or inability to use the water heater.
By purchasing and installing a tankless or gas water heater through American Plumbing and Sewer, you agree to the terms and conditions of this Lifetime Warranty.